Customer Focused Relationships, Planning & Prospecting, 7 Step Selling System
Customer Focused Relationships: Half hour audio introducing the philosophy, psychology and approach to developing long-term, loyal, customer experiences
Sales Planning & Prospecting: Half-hour audio speaking to the goal setting and planning in order to market and sell services, especially recurring maintenance agreements and negotiated commercial services
7 Step Selling System: The introduction in a half hour audio to most comprehensive, proven sales process in the commercial service industry. The trades-centered process is key to developing customer-focused relationships, qualifying opportunities, negotiating and closing business
