“I’m grateful for the guidance and encouragement of James, whose insight and experience played a key role in my professional growth.  His willingness to invest time, share knowledge, and challenge me to think strategically helped shape my confidence and success. I truly value his impact on my career!”

Trent J. Hall - Sales Manager , Calcasieu Mechanical Contractors, Inc.

“There are many approaches to sales, and while many claim to be the best, they often begin to sound the same over time. What truly set SBR apart for me was learning from James, someone who has not only worked extensively in the field but also provided hands-on training and consulting. His willingness to be onsite or participate directly in meetings adds real value and reinforces his teachings in a practical, meaningful way.”

Matthew Catlett - Sales Specialist, Jake Marshall Service, Inc.

Audio

Customer Focused Relationships, Planning & Prospecting, 7 Step Selling System

  • Customer Focused Relationships: Half hour audio introducing the philosophy, psychology and approach to developing long-term, loyal, customer experiences

  • Sales Planning & Prospecting: Half-hour audio speaking to the goal setting and planning in order to market and sell services, especially recurring maintenance agreements and negotiated commercial services

  • 7 Step Selling System: The introduction in a half hour audio to most comprehensive, proven sales process in the commercial service industry. The trades-centered process is key to developing customer-focused relationships, qualifying opportunities, negotiating and closing business

Video

  • Target Direct Marketing

  • The Power of Words

PDF Downloads

ServiceTrade DWC Conference Downloads

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